International Orders

FutFanatics presents their international webstore shipping goods all over the world.
IMPORTANT: PLEASE READ THESE TERMS VERY CAREFULLY BEFORE YOU COMPLETE YOUR PURCHASE THEY EXPLAIN IMPORTANT INFORMATION ABOUT INTERNATIONAL ORDERS. BY PLACING AN ORDER YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Orders that are shipped to countries outside of Brazil may be subject to import taxes, customs duties and fees levied by the destination country. Following the FutFanatics policy the recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be fulfilled by the customers , as we have no control over these charges and cannot predict what they may be. Is important that our customers be are aware of this and agree that these charges are always the customer's responsibility.

Warning:

If you refuse to pay for it your package will be declared as abandoned and and unfortunately you wont be refunded.

If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. Customized items are exempt from the returns policy, no exchanges or cancellations will be accepted.
For additional information please use the email contact@futfanatics.net.

WHO PAYS FOR THE RETURN?

You will need to pay the return postage costs, unless the item is proven faulty.

WHAT HAPPENS IF I RECEIVED THE WRONG ITEMS IN MY ORDER?

In the unlikely event you receive the wrong items, please contact us straight away. The quickest way is via email to contact@futfanatics.net

WHAT HAPPENS IF I WANT AN EXCHANGE?

You can return your item to FutFanatics if you wish to exchange it. Simply return the item and place a new order online.