Shipping and Delivery

At FutFanatics your satisfaction is our top priority. If you have any questions placing an order or about an order previously placed on FutFanatics.net, please contact our Customer Service team at +55 (18) 3344-0421 or email us at contact@futfanatics.net.

Where Do You Ship To?
We ship all over the world – just select your country at checkout.

What Shipping Options Do You Offer?
We offer three shipping options for all items:

Federal Express (FedEx)
3 to 6 business days - Delivery Worldwide

United Parcel Service (UPS)
3 to 6 business days - Delivery Worldwide

Standart Mail
Europe and North America - 5 to 15 Business Days
South and Central America - 10 to 25 Business Days
Other Countries - 12 to 30 Business Days

When Exactly Will I Receive My Order?
When you enter your shipping address during checkout, each available shipping method will automatically update with estimated delivery dates. Once you select the shipping method and complete your order, the estimated delivery date will be listed in your order confirmation email.

Can I Check Order Status Or Track Shipping?
You can check your order status at anytime after it is placed. Tracking information will also be emailed to you when the order ships.

Can I Change The Shipping Address On My Order?
The shipping address cannot be changed after an order is placed. Cancel your order and place it again. Please contact us if you're unable to cancel your order.

IMPORTANT SHIPPING INFORMATION
Our shipping partners do not deliver on weekends or holidays.
In-stock orders are not guaranteed to ship on the same day they are received. All orders received for in-stock items ship within 1 business day.
FutFanatics reserves the right to hold any order for suspected fraud.
Orders are processed and shipped Monday - Friday only.
Orders generally ship within 1-2 business days after the order is received. Delivery time depends on the type of service you select and where you are located.

What Carrier Will You Use To Ship My Order?
We use a variety of carriers for each shipping option, and you will choose the most appropriate delivery method for your shipping location. After you select your shipping country we may offer air or ground shipping, in order to deliver your items to you within the promised time-frame.

Tracking My Order
When your order is shipped, we will send you a confirmation email with shipment details, and a tracking number.